Privacy Policy

Last Updated: January 15, 2024

1. Introduction

Carlos Labascal Books ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at carloslabascalbooks.com or interact with our services.

2. Information We Collect

Personal Information

We may collect the following personal information when you voluntarily provide it:

• Name and contact information (email address, phone number, mailing address)
• Order details and purchase history
• Newsletter subscription preferences
• Communications you send to us via email or contact forms
• Event registration details

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address (anonymized)
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill book orders and special requests
• Respond to your inquiries and provide customer support
• Send newsletters and promotional materials (with your consent)
• Improve our website and services
• Manage event registrations
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (payment processing, email delivery)
• When required by law or to protect our legal rights
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data
• Right to opt out of marketing communications
• Right to data portability

7. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: admin@carloslabascalbooks.com
• Phone: (831) 970-2960
• Address: 1845 Cemetery Street, Salinas, CA 93901